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Customer 3 Ways To Decrease Customer Wait Time Ratios - When the lines get slow, and the people don’t get inside on event night, everyone gets frustrated. That’s because operationally, its a nightmare to have a crowd of potentially paying customers, unable to do so, because of a systems breakdown. Whether that’s because of communication, technology or simply human foot traffic, it doesn’t matter to... [Read More]

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MGuiffre Ep. 461 – Mike Guiffre (Sports Revenue Consultant) - http://traffic.libsyn.com/sportstaopodcast/TaoEp0461.mp3 Podcast: Play in new window | Download The world of premium sales at the venue level requires a certain type of perspective on prospective client relations, as Mike Guiffre explains. This doesn’t just means hitting the phones hard for 100 calls per day, but a data-driven approach with CRM that helps illuminate exactly who... [Read More]