Ep. 63 – Anthony Cangelosi (Guest Services Expert)
Guest relations may be one of the saving graces to protect the in-stadium attendances for all professional and college sports. Guest Relations Expert Anthony Cangelosi has both a background in professional sports sales, and secret shopping at large stadiums & venues. Cangelosi talks about some of the ways that third party vendors may be damaging a team’s relationship with the fan without the franchise ever knowing it.