Posts Tagged

Customer Service

MForman
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0857.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSMike Forman has entered into the unique experience of helping on-board his new ownership group at the Carolina Hurricanes, which has helped re-invigorate the local fan base as well as create dynamic, outside the box thinking. Forman describes the process of

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pnowlin
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0803.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSPatrick Nowlin shares his knowledge on both the third party and in-house model, having worked at both. Now at the University of Oklahoma as an assistant athletic director, Nowlin talks about some of the different methods of implementing better technology in

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JBryant
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0761.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSJames “JB” Bryant explains his process in discovering new prospective hires through his sales academy, which uses various methodology and testing in order to find the right fit for the group. Bryant talks about his role at the Rapids, and how

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JVerschueren
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0726.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSIn a podcast first, Joe Verschueren shares a history with the guest of the podcast episode right before him, Matt Carson (Ep. 725), in that they both worked in the same position at Texas State. Verschueren tells of his tenure prior

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LCarnicom
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0715.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSRecognizing some of the issues facing her own generation and the uneasiness with sports sales, Layna Carnicom has embraced getting out of her comfort zone. Carnicom discusses some of her own original misconceptions in the sports market place, especially when it

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JSabatino
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0671.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSThe art and role of customer service as well as ticket operations in off-site venues is one of Jason Sabatino’s specialties. Not only with the College Football Playoffs, as the Director of Business and Ticket Operations, but also with the NCAA

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JMcNamara
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0639.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSFor 12 of the last 15 years, Jim McNamara has been part of the Lakewood BlueClaw’s success in leading in the South Atlantic League in attendance amid all fellow Single A clubs. McNamara discusses his start, as a Group Sales Assistant

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EWhite
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0593.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSMinor League Baseball has had luxury suites in its stadiums for years, but few team personnel have been solely dedicated to creating the high-end premium experience for their fans. Evelyn White just finished her first season with the Arkansas Travelers, as

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AVenuto
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0443.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSAmy Venuto has worked in sports sales for over 16 years, transitioning several minor league franchises and raceways into high volume revenue drivers for their executive staffs. Venuto shares some of her philosophies when coming into situations, especially how to develop

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MWendling
Podcast Episodes

http://traffic.libsyn.com/sportstaopodcast/TaoEp0421.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSMike Wendling represents a new challenge to college athletic ticket sales: Analytics as the basis of how his job functions. Originally slated for looking at data support for ticket sales with Oklahoma State, Wendling has broadened his experience to now selling

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