http://traffic.libsyn.com/sportstaopodcast/TaoEp0840.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSIn her 20 years with the San Francisco Giants, Annemarie Hastings helped craft one of the largest client relations programs for a Major League Baseball team front office. Hastings discusses how the Giants approached season ticket holders, renewals, and high-level client
For over three years, I used a SaaS for my ticket office scheduling. Paid annually, it was something that did its job. And for the first two years, I had some interaction with the product’s sales staff, but not a lot. Because a lot wasn’t needed. The product did its
http://traffic.libsyn.com/sportstaopodcast/TaoEp0703.mp3Podcast: Play in new window | DownloadSubscribe: Android | RSSUnderstanding the fan’s true thoughts on pricing and venue product offerings is what Victus Advisors specializes in. Managing Principal Brian Connolly explains that doesn’t just mean surveying current fan bases, but also the fans who are no longer coming to games.